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Returns, Refunds and Cancellations

Can i return my item?

We have a strict 14 day returns policy from the date you’ve received your parcel – outside of this we will be unable to offer a refund or exchange.

Bits and Bubs may exchange, offer a store credit or refund at their own discretion. Please email hello@bitsandbubs.com.au for more information.

Can i cancel my order?

You aren’t able to cancel your order if it’s already been processed with our product distributors. You can however return the items for a full refund once you receive your order. If by chance your order hasn’t been processed and we are able to cancel your order please be aware you will be charged a 10% cancellation fee of your total order value to cover any merchant costs involved with receiving, cancelling or refunding your order.

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